WOW!!!!
Today I had a great experience. As what I have said on my previous post that I got an internship at the Embassy Suites Hotel, one of the Hilton branches. The Internship will be for minimal 80 hours. Every week, my internship activities will be different because I will do the internship to all departments in the Hotel, from Housekeeping to Front Desk. So I will get lot of experience in Hotel industry itself, not only in one department.
In the morning, at 9, I went for my first internship. The hotel is not that far from my apartment. It just took about 25 mins to get there by bus. I was so excited to start my day especially when I met my supervisor, Joy Grant. She is a really friendly person. She works at the hotel for about 15 years. Now she works as an assistant manager of the Hotel. I spent about few minutes with her and decided that for today my internship will be in Housekeeping department. Joy introduced me to the Housekeeping Supervisor, Cierra. She is from Mexico.
Since today is my first day, I decided that I want to see, observe and help the people from Housekeeping Department, Room Service. II spent my time from 10 to 2 by helping Alejandro, Cecile, and Lucia, the housekeepers. in Housekeeping there are two divisions. First division is for Over Night Stay and the second one is Check Out. So from 10:00 to 11.15, I helped Cecile by making the bed, clean the room and do vacuum. Just like my daily activity at my apartments. The only differences was, there were lot of rooms that we had to clean LOL :D. But I had a good time there. Then at 11.15 we had break time from until 12.15 for lunch.